![]() (The common symptoms, such as no Wi-Fi icon, Wi-Fi fails, no Wi-Fi signal, or exclamation mark appeared in Wi-Fi of device manager, etc.)įor other inquiries about Internet equipment / service, please contact the Internet service provider for further information.Īssume that you use both Computer (A) & Smart Phone (B), and connect them to the Internet network by Wi-Fi:īoth (A) & (B) cannot connect to the internet -> problems usually result from Internet facilities or Internet service providers. ![]() This troubleshooting only offers solutions to Internet dysfunction caused by a computer. We first have to check whether the problems are caused either by the computer or by Internet equipment (modem/Internet cable/wireless share device) or the Internet service provider before we look to solve the Internet problem.
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